Club Assistant

  • Smart membership management
  • From check-in to accounts receivable management
  • On-the-spot functions and optimal usability
  • Easy integration
  • Mobile use guarantees flexibility


Club Assistant supports the membership management in your fitness club - a clever, fast and easy-to-use solution. With just a few clicks your staff can perform any task. Using our reports, your management team can keep track of all the key information always.

Assemble the modules of our software exactly the way you need them. Additional advantages can be gained by directly integrating Club Assistant with third-party solutions. Fitness clubs and spa companies all over the world find our software very practical to use.

Our software checks (almost) everything for you: Club Assistant organizes all procedures and processes concerning members, controls access and keeps track of membership payments always. A central platform combines all the tasks!

  • CONTRACTS: Our check-in interface allows you to immediately see which contract a member has signed and whether there are contracts for extras, like a towel service or pre-paid parking.

  • CHECK-IN: The coloured contours framing photographs allow you to immediately see the following when your members check in: is the member allowed to check in, are there any open payments or does a rental item still have to be returned?

  • REMINDERS: Our check-in interface helps you to keep up-to-date. With the reminder feature you can add comments to a member's profile, such as their birthday. This way, you will never miss an important date again.

  • SECONDARY SPENDING: For smaller spending, like food and drinks your members buy, you can easily set up a Secondary Spending account. You will see the status of this account as soon as a member checks in.

Web Shop & Online Reservation

Internet sales are booming. Using our standard Web Shop, you are ready to go: with very little effort, our solution can be customized to your needs and integrated into your own website via iFrame. The result is a fully-fledged web shop with a direct payment connection.

Your guests can simply purchase goods and gift certificates after hours. An ideal opportunity to increase sales without any extra effort, because our Web Shop virtually thinks for itself: it automatically functions as an effective cross-seller and up-seller. Gift certificates are real sales drivers: whether day or night, your customers can simply print their chosen gift certificates from home, complete with your corporate design.

In addition, our Web Shop is on familiar terms with many payment systems. Using a credit card, Paypal, direct debit or, payments are easily made

Facebook Booking App

Use Facebook for more than just idle chitchat. Our App takes you one step further in your communication with customers: simply integrate our add-on into your Facebook page - customers are then able to use it to book treatments, purchase products or gift certificates.

You will reach your guests where they spend a lot of time without your employees having to put in any effort at all. The entire sales process is automated as Reservation Assistant automatically transfers the bookings into the system.

"That is quite an added value" thought the German hotel trade magazine Top hotel: our App was awarded the Star Award for the best online product.

Digital Signage

Digital Signage is the perfect solution for an efficient in-house marketing system. It allows you to freely manage and optimally book times available for treatments and activities. Screens placed in the lobby and in-room TV discreetly inform about the latest offers which your guests can choose at leisure.

You define the program content: whether current package offers or available time slots for appointments, Reservation Assistant selects them automatically. With every booking made, the display in the Digital Signage System is updated in real time.

Digital Signage enables you to market your services in full HD quality rather than on conventional boards. It provides the benefits of a real sales driver. Experience shows: our Digital Signage System increases the utilization rate of appointments by up to 30%.


With our new high-performance Promotion Module, it is now possible to apply resources and to achieve a maximum profitability due to our Digital Signage, which helps fill these utilization gaps. Guests will benefit from your attractive "Hot Deals" on the Web Shop as well as view Special Promotion offers which will maximize customer satisfaction.

When the "Hot Deals" are displayed, it makes it possible to maximize utilization of resources and minimize schedule gaps. Guests will learn about these special offers by visiting the Web Shop or through the Digital Signage boards displayed throughout your property. Our Digital Signage makes it possible to book these treatments in real-time.

Our Promotion Module can provide tasks such as: the efficient administration of special promotion codes (e.g birthday and weekday discounts) or "Bring a Friend" offers. When applying the Promotion Codes, the guests needs will be automatically generated.


By using the new Kiosk, visitors and members don't need to queue at the reception anymore. Kiosk allows your members and prospective customers to book personal-trainer sessions, spa appointments and courses via iPad. Prospects can obtain information and register themselves for preferred contracts. The Kiosk enhances customer comfort, reduces waiting times and costs due to increased employee efficiency. Design and display of the screens can easily be adapted to the corporate design of a business, in order to better satisfy the needs of different target groups.

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